{"id":546,"date":"2024-01-01T07:12:32","date_gmt":"2024-01-01T07:12:32","guid":{"rendered":"https:\/\/aissara.com.au\/\/?page_id=546"},"modified":"2024-11-12T12:24:37","modified_gmt":"2024-11-12T12:24:37","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/aissara.com.au\/ko\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\" dir=\"ltr\"><strong>The Return and Refund Policy of Aissara<\/strong><\/p>\r\n<p dir=\"ltr\">At Aissara, your satisfaction is our priority. If you are not entirely happy with your purchase, we offer a clear and simple return and refund process. Please review the following policy to understand how returns and refunds work for items bought from our store.<\/p>\r\n<p dir=\"ltr\">\u00a0<\/p>\r\n<p dir=\"ltr\"><strong>Returns<\/strong><\/p>\r\n<ul>\r\n<li dir=\"ltr\">\r\n<p dir=\"ltr\" role=\"presentation\">Eligibility: To qualify for a return, items must be unused, in their original packaging, and in the same condition as received. We cannot accept returns for items that are used or damaged.<\/p>\r\n<\/li>\r\n<li dir=\"ltr\">\r\n<p dir=\"ltr\" role=\"presentation\">Time Frame: Returns must be requested within 30 days of the purchase date. Unfortunately, we cannot process returns or refunds after this period.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p dir=\"ltr\">\u00a0<\/p>\r\n<p dir=\"ltr\"><strong>Refund Process<\/strong><\/p>\r\n<ol>\r\n<li dir=\"ltr\">\r\n<p dir=\"ltr\" role=\"presentation\">Initiate a Return: To start a return, contact our customer service team at <a href=\"mailto:info@aissara.com.au\" target=\"_blank\" rel=\"noopener\">info@aissara.com.au<\/a> with your order number and details about the issue. We will provide you with instructions on how to return your item.<\/p>\r\n<\/li>\r\n<li dir=\"ltr\">\r\n<p dir=\"ltr\" role=\"presentation\">Return Shipping: Return shipping costs are the responsibility of the customer unless the item is defective or was sent in error. Please package your return securely to avoid any damage during shipping.<\/p>\r\n<\/li>\r\n<li dir=\"ltr\">\r\n<p dir=\"ltr\" role=\"presentation\">Inspection and Refund: After receiving your returned item, we will inspect it to ensure it meets our return criteria. If the return is approved, we will process your refund to the original payment method within a few business days.<\/p>\r\n<\/li>\r\n<\/ol>\r\n<p dir=\"ltr\">\u00a0<\/p>\r\n<p dir=\"ltr\"><strong>Exchanges<\/strong><\/p>\r\n<p dir=\"ltr\">If you would prefer to exchange your item rather than receive a refund, please get in touch with us to arrange a replacement. Exchanges are subject to product availability and must meet the same return conditions.<\/p>\r\n<p dir=\"ltr\">\u00a0<\/p>\r\n<p dir=\"ltr\"><strong>\ubb38\uc758\ud558\uae30<\/strong><\/p>\r\n<p dir=\"ltr\">For any questions or concerns about our return and refund policy, please reach out to our customer service team. We are here to ensure that your experience with Aissara Beauty &amp; Health is positive and smooth.<\/p>\r\n<p dir=\"ltr\">Thank you for shopping with Aissara!<\/p>","protected":false},"excerpt":{"rendered":"<p>The Return and Refund Policy of Aissara At Aissara, your satisfaction is our priority. If you are not entirely happy with your purchase, we offer a clear and simple return and refund process. Please review the following policy to understand how returns and refunds work for items bought from our store. \u00a0 Returns Eligibility: To [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/refund-policy.php","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-546","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy | Aissara<\/title>\n<meta name=\"description\" content=\"Find clear and helpful information on returning products, requesting refunds, and ensuring your satisfaction with every purchase at Aissara.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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